Support

When you're considering buying a course or coaching from anyone new you need to be sure that your questions will be answered and that the person you're dealing with feels 'right' for you. Below are listed the most common questions I ask myself when looking at making a purchase.


I hope they give you the answers you need to aid you in your search for help making progress and succeeding. If they don't and you'd like to ask other questions then please get in touch right away.

About the Courses


Are the courses complete or do they require lots of extras and ‘upsells’ to finish?

All the Courses offered on ezecontent.com include everything you need to learn to make the progress and learning outcomes described in each course description.

For those students who want more help, such as one to one support, there is a VIP support package available on several of the courses but this is not required to complete the courses themselves.

As a student and member of the ezecontent.com community you’ll also be offered generous student only discounts on future courses and other products published.

Do you have any actual experience of the things you teach in the courses on offer?

Very short answer is YES going back for approaching forty years. You can see the variety and range of my content creation experience which began in 1985 here. Over the years I’ve taught literally thousands of students using my ‘EZE’ approach with training and advice based on three standard principles.

SIMPLE – the training must be accessible to everyone and easy to understand – no ‘secret’ jargon
COMPLETE – the course must include everything someone needs to achieve the promised result – no missing pieces
PRACTICAL – students will get practical hands on experiences in their learning backed up by real life example case studies – no ‘text book’ theories only

Are the courses just Artificial Intelligence (AI) bot output or based on your own experience and processes?

ALL my courses and products are based on lessons learned, shortcuts identified and case studies along with useful processes gleaned from my 40 years of creating content and communications.

I guarantee that ALL my work and courses are based on RI – Real Intelligence.

But don’t get me wrong, Artificial Intelligence tools ARE very useful and an invaluable help especially for those needing to create content. They can help in the same way as other time saving tools such as Outsourced researchers, Ghost writers and good quality Private Label Rights Content.

It’s just that with my decades of experience in all manner of content creation, AI tools can’t help me – yet. So, until I run out of ideas and real life case studies and examples to share - ALL my courses and content will be written and created using my own RI.

Do I need to have any basic tools to complete the Courses?

Each course has very minimal requirements and as you'll find in the lessons will focus on Quick, Cheap/Free and Simple tools and solutions if any are needed. Provided you have access to a computer and something to record video or audio then that's it.  

Why are the Courses so Cheap?

All the courses on ezecontent.com are deliberately priced to be inclusive and enable as many people as possible to learn and use the information provided. The 'guru's' would say I should charge a lot more but my approach to life, business and my ethics dismiss such over inflated prices. In fact, although I have myself paid such ridiculous amounts for some courses and programs they've been of less value than the courses I've bought that cost a lot less.


I've spent my life helping people learn new skills and grow in self confidence and my single minded focus across all the courses I offer is to help people like you get started, remove the obstacles that prevent your progress and help build your skills and confidence for success. All without the need to spend endless dollars on yet more 'stuff' to even start.

I have experience, in fact lots of experience in the courses I teach and include information, case studies, examples and ideas based directly on that experience. I never teach subjects I know little or nothing about.

There's also no AI writing tools used to create these courses - all the content is written and created by myself and based on things that I've learned, mistakes I've made, and the processes and tools I use to make online business as simple as it can be. As my brand saying goes...

So the question is - what help do you need to get started or to progress? Hopefully you can find it here. If not then please let me know so I can see how I can help.

Is the customer limit to get a special price real or just one of those fake sales promotions?

That’s a really good question and as you’ll see from my ethics statement and the about me page I don’t do scams or fake offers.


Any customer limit shown for a special price is fixed and will end when the number of customers sales is reached. That’s it.

Things keep changing online. Will the courses be updated and will I have to pay extra for any new version?

The range of courses on offer are reviewed on a regular basis and lessons, resources and information updated as a result. These updates may be due to changes in the online world or to reflect edits and improvements to the course concerned itself.

All students get access to the latest version of the core course materials when updated for no extra charge.

Will the courses teach me the best Facebook Strategies and how to make me an ‘Insta influencer’?

The ezecontent.com course range focuses purely on teaching the creative content creation skills essential to building and keeping an audience eager to hear from your business.

They don’t teach social media strategies or how to use a specific content distribution platform such as Instagram, Tik Tock, Facebook or Pinterest. This is for three reasons.

Firstly, because there is a vast and endless array of platforms so covering them all would be impossible.

Secondly, as there are so many variations in businesses operating in the online space the success strategies for one business won’t work for many, many, others.

And thirdly because there are many, many courses and experts who specialize purely in how to use each of these platforms for specific business types.

So…if you need a course on how to use Instagram as a Lifestyle coach or how to be an ‘Insta Influencer’ then there’s plenty of people out there who will offer to help.

If however….You need to be able to quickly and easily create content that speaks directly to your audience then this IS the training program you’re looking for.

About You


I don’t have much spare time – will I be able to complete the courses?

Absolutely – all the ezecontent.com courses are designed to be taken in small pieces. Each Module and Lesson builds on the previous one so the best progress is made by working through each in turn at your own pace to build your knowledge and understanding as you go.

None of the lessons are overly long and each is available in multiple formats to suit your own preferred learning style and to allow you to access them in your busy daily life. So you could sit and watch a video for one lesson and then hear the audio version for another. It’s entirely your choice to find what works best for you.

Will I need to invest in lots of expensive software for the ideas shared in the courses to work?

Not at all. In fact you can use all the ideas and processes taught in each course with the most basic free tools.

There are a few tools recommended that will make things quicker or simpler through automation but these are NOT required to complete the lessons in each course.

Things are hard in my life at the moment. Do you offer any scholarships or help of any kind?

Yes – there are three different 'Helping Hand' programs available. Purchase Price Parity Discounts, Scholarships and the 80% Program for those living with a lifetime critical illness.

You can find out more about each program and the criteria for applying here.

I’m not a tech person or a copy writer. Can I do this?

Yes you CAN!
While the courses focus on the types of content creation ideas that online businesses need to use to be seen and heard, you can join any of the courses to study and learn even if you don’t yet see yourself as a content creator.

Everyone who takes one of the courses on offer will learn and experience a wide range of ideas and inspirations so they can more easily create stand out content to help their business be seen, be listened to and above all else grow their virtual presence. 

Each course will give you the tools, processes and confidence to come up with your own content suited to your business and how you want to ‘speak’ to your target audience.

I find it hard to fill a blank page. Will there be resources to help me when I start creating content?

YES! Inside each course you’ll find case study examples and/or templates for everything taught. These are there to remove those 'where do I start' roadblocks and mean you can put into action the ideas you see with content that is directly relevant to you and your business.

Each case study is based on real life examples to provide plenty of inspiration for your own ideas.

Will the courses work for me even if I haven’t built my business or website yet?

Each course is designed for online content creators at all different levels of experience and business size. So if you’re just starting out you’ll have all the help you need to figure it all out.

I’ve helped coach business owners who are yet to launch their first product and those who are yet to make their first dollar. I’ve also coached and worked with multi-billion dollar businesses to ensure their content tells the right story, so you’ll be in experienced hands.

How long will I have access to each course?

Once you sign up to a course you’ll have ongoing access.

This includes all future updates and revisions to the core course content with no further charge.

Will I be able to get help with any questions or do I have to work alone?

Help is ALWAYS available to those who ask for it. I stress to students throughout the course that they should always ask for help to get unstuck rather than be frustrated or not make progress.

You’ll be able to ask for help in different ways including email to my private students use only address, via the ‘I have a question’ form in the student area and through the regular ‘Unstuck’ Q&A sessions which can be viewed live or at any time afterwards via the recordings. 

But if in doubt – ask. I’d much rather give you help than have you not get the results you deserve and have paid for.

Do I have to submit the Action Step work*?

Not at all. Each lesson in the more detailed courses come with an Action Step activity so you can (if you want) try out your new knowledge based on your own business and ideas. If you submit your activity for my review be assured that there's no 'pass' or 'fail' involved. Just my honest, helpful, constructive and above all, personalised feedback based on what you submit and my experience in the world of content creation and beyond.

While it's not a requirement to submit the action step activities set, I DO recommend you have a go and submit them as they are a proven method to accelerate your learning and understanding.

*Action Steps are included inside the courses Eze Content Ideas, Eze Content Creation, Eze Content Production and Eze Content Publishing.         

About Us


Do you have any actual experience of the things you teach in the courses on offer?

Very short answer is YES going back for approaching forty years. You can see the variety and range of my content creation experience which began in 1985 here. Over the years I’ve taught literally thousands of students using my ‘EZE’ approach with training and advice based on three standard principles.

SIMPLE – the training must be accessible to everyone and easy to understand – no ‘secret’ jargon
COMPLETE – the course must include everything someone needs to achieve the promised result – no missing pieces
PRACTICAL – students will get practical hands on experiences in their learning backed up by real life example case studies – no ‘text book’ theories only

Are the courses based on new and untried ideas or based on proven methods?

Each course is based on long established marketing communications best practices from the real business world – not some out of touch academic text book or trendy ‘business’ book.

Course lessons are backed up with real case studies and examples to showcase what works and the mistakes to avoid. So you can learn and gain ideas from what is actually happening online.

Do you have an Affiliate Program?

Yes, we certainly do! Affiliates are VERY Welcome. We offer 50% commission across ALL our Products and Courses together with a Lifetime tracking cookie. There's also a whole section of the site dedicated to our Affiliate Partners who are vital to our success. You can find out more and apply to the Program here.

 
Do you have a refund policy?

Yes, we offer a 30 Day Money Back Guarantee. If you decide that the Course you have purchased is not right for you, you can contact us and we will process your request in line with our published Terms.

 

Support

If you need to contact us for support or any questions about our range of courses and products then please use this form and we'll get back to you as fast as we can.


Please note that we take the weekends off so if you send in a request late Friday or over the weekend it won't be looked at until Monday.


Previous Students Say...


'Saved us days...'

‘Brilliant service, answered all our questions by return and saved us days of digging around and getting things wrong. Invaluable.’


Paula B, UK


'An incredible coach...'

'An incredible coach. Colin has the wonderful ability to convey his knowledge and expertise in a concise, yet simple and easy to follow manner. Colin helped me turn my dreams and ideas into an online presence to rapidly scale my business.'


Justin K, UK


'Easy to understand...'

WOW what a great course! Full of very useful easy to understand information. I now know that I was beginning to make some BIG mistakes and I need to have a look at my content approach. This time following the information in your course!


Tony R, UK


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